Dr Paula Redmond, clinical psychologist, is back for season five of the When Work Hurts podcast. On this show, she explores the stories behind the statistics of the mental health crisis faced by health professionals today and provides hope for a way out through compassion, connection, and creativity. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists in the UK. Join Paula as she talks to inspiring clinical psychologists about their work in this field and learn how we can support ourselves and each other when work hurts.The new season launches on the 26th of March, 2024, and will be available on all major podcast apps. Subscribe now so you don't miss out.________________________________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

Health professionals are not immune to trauma. In fact, many are motivated to become healthcare professionals as a way of understanding and even healing their own wounds. They are also vulnerable to experiencing trauma in their personal lives just as much as anyone else is, and especially likely to be exposed to trauma in their work. In this episode, Paula is joined by Dr Yvonne Waft, a clinical psychologist and EMDR consultant. Yvonne is the author of a new book, published by Sequoia Books in association with the ACP-UK, called Coping with Trauma: Surviving and Thriving in the Face of Overwhelming Events. Yvonne talks about her own experiences of trauma, how these have informed her professional life, and how health professionals can look after themselves when they are impacted by traumatic events, either in work or in their personal lives.Yvonne’s details and links:Website: www.catalystclinpsy.co.ukInstagram: @waftyvonneFacebook: Dr Yvonne Waft - Catalyst Clinical Psychology X: @catalystclinpsyLinkedIn: Dr Yvonne WaftBook: Coping With Trauma: Surviving and Thriving in the Face of Overwhelming Events - Sequoia BooksOther links:ACP-UK___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

Eye movement desensitisation and reprocessing, or EMDR, is a NICE recommended psychological treatment for post-traumatic stress disorder, and is also becoming more widely used in the prevention of PTSD in healthcare settings where staff are exposed to traumatic events in their work. In this episode, Paula is joined by Dr Michael Paterson OBE, a clinical psychologist and EMDR Europe accredited senior trainer.Michael describes what EMDR is and how it can be used to support health professionals with both recent and past events, both big T and small T traumas. He also movingly talks about his own experiences of being involved in an explosion that led to life-changing injuries while he was a serving police officer in Northern Ireland and the difference EMDR has made to him personally and professionally. Michael’s details and links:Websites: drmichaelpaterson.comwww.emdrmasterclass.com (visit the Resources page for tips for good EMDR Therapy practice and links to short training videos)Facebook: Michael PatersonYouTube: www.youtube.com/user/drmpatersonLinkedIn: Dr Michael Paterson OBEReferences:Jinhee Baek et al: Neural circuits underlying a psychotherapeutic regimen for fear disorders (www.nature.com)Marco Pagani: Neurobiological correlates of EMDR monitoring - an EEG study (pubmed.ncbi.nlm.nih.gov)Zaghrout-Hodali: Building Resilience and Dismantling Fear: EMDR Group Protocol With Children in an Area of Ongoing Trauma (www.psy-tcc-mougins.fr)Francine Shapiro: Recent Events Protocol (emdrfoundation.org)Elan Shapiro: The EMDR Recent Traumatic Episode Protocol (EMDR R- TEP) for Early EMDR Intervention (EEI) (emdrfoundation.org)Elan Shapiro: EMDR Group- Traumatic Episode Protocol (G-TEP) (emdrfoundation.org)Bessel van der Kolk: The Body Keeps The Score (www.besselvanderkolk.com)___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

So far this series has talked a lot about the impact of traumatic experiences on us as individuals. But working in healthcare usually means working in teams and experiencing distressing events as part of a team.In this episode, Paula speaks with Dr Sadie Thomas-Unsworth, consultant clinical psychologist and lead for staff support and palliative care, about the guidelines she and colleagues have written entitled Group Psychological ‘Debriefs’ - Practice guidance for post-event team reflection following distressing events at work. Published by the Association of Clinical Psychologists and authored by Sadie, Dr Harriet Conniff, Dr Joanna Farrington-Exley, Dr Zoe Berger and Dr Julie Highfield.Sadie’s links:Group Psychological Debriefs (acpuk.org.uk)Other links:ACP-UK___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

Art and creativity are good for the soul, both in and out of work. In this episode Paula is joined by clinical psychologist Dr Rachel Chater, discussing her inspiring work with the take heART Project, which aims to enhance the wellbeing of staff, patients and visitors to the Bedfordshire Hospitals through the arts. Rachel describes how this more unusual psychology role took shape and how it's made a difference at multiple levels within the system. She tells us about some of the lovely art projects they've worked on and how these have been informed by psychological theory and formulation. The pair also talk about the challenges in this work and Rachel gives lots of great pragmatic advice for anyone who might be inspired to try something similar.Links:take heART website (/www.bedfordshirehospitals.nhs.uk)take heART email: takeheart@ldh.nhs.ukThese are the Hands by Michael Rosen (www.scottishpoetrylibrary.org.uk)Painting in HospitalsACP-UK___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

Reflective practice groups are a subject that has come up a few times on the podcast as being an important way of supporting both staff wellbeing and patient care. Paula wanted to explore this in more depth, so in this episode she is joined by Dr Arabella Kurtz, consultant clinical psychologist and psychoanalytic psychotherapist to talk about her Heads and Hearts model. They discuss how reflective practice is defined in this context, the different components of the Heads and Hearts model, and common challenges.Arabella and her colleague Dr Joanna Levene have summarised the model in a chapter of the excellent ACP-UK book entitled ‘Psychological Staff Support in Healthcare’, which was edited by Dr Harriet Conniff.Links:Psychological Staff Support in Healthcare: Thinking and Practice - Edited by Dr Harriet Conniff (www.sequoia-books.com)A Mixed-Methods Systematic Review of Group Reflective Practice in Medical Students - Kelvin C Y Leung and Carmelle Peisah (pubmed.ncbi.nlm.nih.gov)ACP-UK___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

The Tree of Life is a narrative therapy approach that helps people to tell stories about themselves in ways that make them stronger. It uses the metaphor of a tree to support this process in creative ways and has a broad applicability in both therapeutic and professional contexts. In this episode, Paula is joined by Dr Julie Fraser and Dr Liz Matias, both clinical psychologists, who have written about their use of the Professional Tree of Life to support NHS staff in the ACP-UK book Psychological Staff Support in Healthcare. They discuss what the approach looks like, as well as the benefits and challenges. Links:Book: Psychological Staff Support in Healthcare: Thinking and Practice - Edited by Dr Harriet Conniff (www.sequoia-books.com)Other links:ACP-UK___________I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer.Follow and subscribe so you don’t miss an episode!

Burnout is a really hot topic in healthcare. Every day there are new reports about NHS staff hitting higher and higher levels of burnout. But for a term that is used so much, how many of us know exactly what it is? And how can we begin to solve the issue?In this episode Dr. Julie Highfield - a Consultant Clinical Psychologist in adult and pediatric critical care, and National Wellbeing Director for the Intensive Care Society - shares her expertise on the topic.You can connect with Julie on social media @DrJulie_HPapers/books/chapters written by Julie:Burnout Syndrome in UK Intensive Care Unit staff: Data from all three Burnout Syndrome domains and across professional groups, genders and agesOrganisations and Leadership during Covid-19: Studies using Systems Leadership TheoryPsychological Staff Support in HealthcareCritical Care Psychology and Rehabilitation: Principles and PracticeSee also the wellbeing work of the Intensive Care Society.Full transcript here Or watch as a video with subtitles________________________________I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!

Internal Family Systems, or IFS, is a relatively new model of psychotherapy with a growing evidence base.In this episode Dr Paula Redmond takes a closer look at IFS with occupational psychologist Wendy Kendall. Wendy explores its application for making sense of how we relate to work as healthcare professionals, and how IFS can help us find space among the overwhelm.Wendy is a chartered occupational psychologist and an IFS practitioner who specialises in helping self-employed psychologists grow their private practices. You can find out more about Wendy's work on her website, and connect with her on LinkedIn.Full transcript here Or watch as a video with subtitles________________________________I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!

The ways in which we relate to work are often shaped by our training experiences, and this is particularly true in medical education.Today Paula is talking to Dr Louise Younie, GP and Clinical Reader in Medical Education at Queen Mary University of London. The pair discuss how Louise draws on creative enquiry and the concept of flourishing to support medical students to embrace their vulnerability, find their voice, and value their humanity.You can connect with Louise on Twitter @LouiseYounie, or via her website. Also see her book chapter What Does Creative Enquiry Have to Contribute to Flourishing in Medical Education? and paper on vulnerable leadership.________________________________Full podcast transcript here (including the images Louise mentions)Or watch as a video with subtitles________________________________I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!

Health and social care professionals who work with people who've suffered traumatic experiences are themselves at risk of vicarious traumatisation. So what can you do to understand and protect yourself from this?This week Dr Paula Redmond is joined by Anne McKechnie, an independent Consultant Forensic and Clinical Psychologist.The pair discuss the psychological impact of being in a caring profession and the differences between vicarious traumatisation, secondary trauma, compassion fatigue and burnout. Anne also outlines steps we can take to prevent vicarious traumatisation at organisational, team and individual levels.Links mentioned by Anne:National trauma training programme by NHS Education for ScotlandBrene Brown on Empathy________________________________Full podcast transcript hereOr watch as a video with subtitles________________________________I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!

Pete Lewin is a paramedic and director of Pete Lewin Newfoundlands.Pete and his pack of beautiful emotional support dogs take people out to swim with them (including frontline workers and first responders) with often transformative results. In this episode, he talks movingly about his work with the dogs and also some of the hard times he's been through in his paramedic career. Pete's website: http://petelewinnewfoundlands.co.uk/Facebook: https://www.facebook.com/PeteLewinNewfoundlands________________________________Full podcast transcript hereOr watch as a video with subtitles________________________________I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!

Being treated rudely at work can have a horrible impact on us. Unfortunately it's an all too common experience if you work in healthcare. And the consequences can reach far beyond the individual - affecting teams and patient care.In today's episode Paula talks to Dr Chris Turner (Consultant in Emergency Medicine and co-founder of Civility Saves Lives) about his work understanding and tackling incivility in healthcare.Civility Saves Lives website: www.civilitysaveslives.comLearning from Excellence website: www.learningfromexcellence.comI'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

Being a doctor and a patient can be a challenge. Not only do you have to deal with your illness, but you also need to deal with the identity conflicts this can create.In this episode Dr Paula Redmond talks to GP, coach and writer Dr Claire Davies about her experience as a doctor-patient when she was diagnosed with Lupus. And how it didn't fit her narrative at all.You can find Claire at her website www.clairelouisedavies.com or on LinkedIn.I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

Racism and racial inequality continues to plague the NHS - with negative outcomes for individual staff, but also for organisations and patients.To get to grips with this issue, and how to tackle it, Dr Paula Redmond speaks to Owen Chinembiri. Owen is Senior Implementation Lead at the NHS Race & Health Observatory - but is chatting today in a personal capacity.As you might imagine racism and examples of racism are discussed in this episode.Here are the links/resources Owen mentions:Links between NHS staff experience and patient satisfactionRacism in Nursing Glass cliffNHS staff survey Latest WRES reportDiversity wins: How inclusion matters Changing The Way People Saw Black Rugby Players I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

Dr Mia Hobbs is a Clinical Psychologist who is passionate about the mental health benefits of knitting.She also hosts the podcast Why I Knit. She and Paula explore how we can use craft, and knitting in particular, to benefit our mental health - and how this is especially relevant for health professionals.You can find Mia at www.therapeuticknitting.org and on Instagram @knittingistherapeuticIf you'd like a copy of the PDF she mentioned email her: mia@therapeuticknitting.orgI'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

This episode contains discussion of suicide and its impactLosing a patient or colleague to suicide can be devastating. In this episode Dr Rachel Gibbons (psychiatrist, psychoanalyst and group analyst) talks about her personal experience of surviving patient suicide and the work she has done to understand suicide and homicide; its impact on healthcare staff; and what helps.The Royal College of Psychiatrists has produced a number of resources to support staff when a patient dies by suicide - you can find them here.If you've been affected by the issues in this episode you can get help from a range of organisations.Samaritans Call 116 123 Email jo@samaritans.orgCampaign Against Living Miserably (CALM) Call 0800 58 58 58 – 5pm to midnight every day or visit the webchat pagePapyrus – for people under 35 Call 0800 068 41 41 – 9am to midnight every day. Text 07860 039967 pat@papyrus-uk.orgI'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

To understand how and why we get caught up in unhelpful dynamics with our work we need to consider the role of the unconscious. Dr Libby Nugent is a clinical psychologist who uses a psychoanalytic approach to understand our complicated relationship with work. She draws on Jungian theory, group analysis, myths and fairy tales to explore the painful complexities that face us as healthcare professionals - and how to respond to these through creativity, community, care and choice.You can find out more about Libby's work, including the reflective groups she runs, at www.libbynugent.co.uk.I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

Welcome to Season 2 of the When Work Hurts podcast.We start this second series of conversations with a look at moral injury. It's a term we've come to hear a lot recently, so to get a fuller understanding of what moral injury is I chat to health psychologist and expert in moral injury amongst healthcare workers, Dr Esther Murray.Esther's book is The Mental Health and Wellbeing of Healthcare Practitioners.You can connect with Esther on Twitter @EM_HealthPsychI'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!A full transcript of the episode is available here.

Emily Moorhouse is a public health nurse. But in March 2020 she was working in nurse. At the time she thought it was her dream job, but as the pandemic hit the UK she began to struggle with her mental health. In this episode Emily talks to Dr Paula Redmond about the impact of the Covid-19 pandemic, how she took time off to recover and eventually made a career change.Emily also mentions how she got help from Frontline-19. Paula spoke to Frontline-19 founder Claire Goodwin-Fee in Series 1, episode 3 so if you want to hear more about that organisation you can check out that episode.You can connect with Emily on Instagram @emsvibesx.I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!A full transcription of this episode can be found here.